Terms of Service
Effective date: 11 August 2026
Provider: Sleevenote Ltd (“Sleevenote”, “we”, “us”)
These Terms of Service (“Terms”) govern your access to and use of sleevenote.com, related APIs, accounts, and cloud features that work with Sleevenote hardware (the “Services”). Device software is also subject to our EULA. Privacy practices are described in our Privacy Policy.
By using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Who may use the Services
You must be able to form a binding contract in your place of residence. If you use the Services on behalf of an organisation, you represent that you have authority to bind it.
2. Accounts and devices
You are responsible for:
- keeping account credentials and device tokens confidential;
- activity under your account or registered devices;
- providing accurate registration information.
We may suspend or revoke device tokens or accounts that appear compromised, inactive, or abusive.
3. Acceptable use
You agree not to:
- abuse, overload, or disrupt the Services or other users;
- probe, scan, or bypass security or authentication;
- scrape or harvest data except through documented APIs we expressly allow;
- upload unlawful, infringing, or harmful content;
- use the Services to infringe intellectual property or privacy rights;
- misrepresent identity or affiliation;
- reverse engineer non-public parts of the Services except where law allows.
We may investigate and take action (including suspension) for violations.
4. Content and music
Sleevenote helps you discover, organise, and play music you obtain lawfully. You are responsible for ensuring you have the rights to content you store, transfer, or play on your devices. We do not grant you licenses to third-party music catalogues beyond what those platforms or rights holders provide under their own terms.
User-generated content you submit (for example profiles, submissions, collections) remains yours; you grant us a worldwide, non-exclusive license to host, display, and process it as needed to operate the Services.
5. Optional play history and community features
If you enable play-history sharing on a device, play events may be sent to our servers and used as described in the Privacy Policy, including optional community announcements (for example Discord). You can disable sharing at any time; that stops new uploads from that device according to the Software’s settings.
6. Beta and experimental features
We may offer early or experimental features “as is,” which may change or end without notice.
7. Intellectual property
The Services, branding, and our software are owned by Sleevenote or our licensors. Except for the limited rights in these Terms and the EULA, no rights are granted.
8. Third-party services
The Services may integrate with third parties (streaming platforms, Discord, storage providers, etc.). Their terms and privacy policies apply to your use of those services. We are not responsible for third-party services.
9. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, SECURE, OR ERROR-FREE SERVICE, OR THAT PLAY EVENTS OR LISTENS WILL BE COMPLETE OR TIMELY.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, OR GOODWILL. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES (OR, WHERE THE CLAIM RELATES TO SLEEVENOTE HARDWARE, THE AMOUNT YOU PAID FOR THAT DEVICE) IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.
Consumer rights that cannot be waived remain unaffected.
11. Indemnity
To the extent permitted by law, you will indemnify us against claims arising from your misuse of the Services, your content, or your breach of these Terms.
12. Changes and termination
We may modify the Services or these Terms. Continued use after changes take effect constitutes acceptance, except where law requires additional consent. We may suspend or terminate access for breach, risk, or discontinuation of the Services. You may stop using the Services at any time.
13. Governing law
These Terms are governed by the laws of England and Wales, excluding conflict-of-law rules. Disputes will be heard in the courts of England and Wales, except where mandatory consumer protections require otherwise.